Field Service Representative I

Job description

Description Field Service Representative (FSR) – 1st Shift (On-Site in Hospital setting) Join a mission that truly matters. At Kreg Therapeutics, we partner with hospitals to improve outcomes for their most complex patients. Our specialty beds and 24/7 rental services help clinical teams mobilize patients safely, efficiently, and compassionately. As a fast-growing, mission-driven company, we empower our teams to take ownership, innovate, and make measurable impact every day. We are seeking a dedicated Field Service Representative-On Site (FSR) who will support our operations through delivery support, setup, service, cleaning, and pickup preparation of rental medical equipment. This hands-on role is essential to helping medical teams provide high-quality care. Position Overview: The Field Service Representative reports to the Operations Manager and local Supervisors and serves as a direct point of support for our hospital partners. This role includes equipment handling, customer service, cleaning/disinfecting, technical troubleshooting, and coordination with dispatch. Training is provided on all Kreg products and processes. Essential Job Functions: Customer Service & On-Site Support...