Technical Trainer and Professional Services Engineer

Job description

What You Will Do: Step into a key role where you’ll empower customers and partners across EMEA to get the very best from our market‑leading Security Products. You’ll deliver engaging technical training—both onsite and remote—and continuously enhance our training materials, labs, and documentation. You’ll also take the lead on professional services activities, from commissioning and upgrades to migrations and system optimisation. Acting as a trusted technical expert, you’ll guide customers through complex deployments, support escalations, and deliver valuable knowledge‑transfer sessions. Working closely with Sales, Engineering, and Technical Support, you’ll help drive product adoption and ensure an outstanding customer experience. Travel across EMEA (with occasional trips beyond) adds variety and scope to this exciting role. What We Offer: - Competitive salary based on experience - Bonus plan - 25 days annual leave plus bank holidays and sick pay - Pension plan with up to 7% employer match - Life assurance, employee assistance program, and referral scheme - Exclusive discounts, including cycle-to-work and Johnson Controls products - Excellent opportunities for career development and...