Express Service Advisor

Job description

Dealership: L0408 Suburban Nissan of Farmington Hills Suburban Nissan Farmington Hills - Quick Lane/Service Advisor Suburban Nissan Farmington Hills is growing, and we’re adding customer‑focused Service Advisors to support our expanding service department. Whether you have prior advisor experience or you’re ready to start a new path in the automotive industry, this is an opportunity to build a career where you partner closely with technicians , help customers understand their vehicle needs, and deliver solutions that make a real difference. As a Service / Express Advisor , you’ll be the trusted guide for our customers throughout the service process—ensuring clear communication, smooth repairs, and an exceptional experience. - Greet customers and assess vehicle performance concerns or service requests - Write repair orders and develop clear, accurate service estimates - Act as the liaison between customers and technicians, ensuring needs and recommendations are clearly communicated - Partner with technicians to explain inspection results, maintenance, and repair needs in a customer-friendly way - Verify warranty and service contract coverage when applicable - Communicate service upd...