Fraud Alerts Analyst

Job description

Min USD $23.32/Hr. Max: USD $30.76/Hr. Job Summary: The Fraud Analyst is responsible for reviewing fraud alerts by analyzing customer account activity, executing unusual activity reporting to WAFD's BSA/AML team and escalating transaction decisioning to the Fraud Team Lead. Each department member may have an emphasis in one or more specific areas of service, however, will be cross trained in multiple functional areas. Along with the key functions listed below, this position will be expected to uphold the value that WaFd Bank places on simply being kind when servicing our co-workers and clients. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned: - Research customer account activity to determine potential fraud related to multiple channels (ACH, Cards, Checks, Online Banking, Physical Security, Wires, etc). - Work closely with the BSA/AML Department to report Unusual Activity - Cooperatively work with colleagues and branch staff with the highest level of professionalism, courteousness, respect, and attentiveness. - Escalate Alert issues and decisioning to the Fraud Team Lead. - Fully participate in banking and business skill and knowledge devel...