Front Desk Clerk-Commons-Commons at South Cumminsville

Job description

Job Description: Part time Contingent-On-Call. As Needed. 1st, 2nd, and 3rd Shift Available Location-Commons at South Cumminsville located in Cincinnati,Ohio Position Overview: The Front Desk Clerk ensures the safety, security, and smooth operation of the building and its residents by following established policies and procedures. This role requires professionalism, strong customer service skills, and the ability to work collaboratively with team members and residents. Building & Resident Safety: Monitor lobby traffic and ensure all guests check in/out with proper identification. Conduct periodic inspections of common areas and report hazardous conditions. Log incidents and occurrences during shifts. Follow all desk procedures outlined in the manual. Administrative Duties: Accept, record, and account for rental payments. Sort and distribute mail in a timely manner. Submit maintenance requests in the system, report emergency requests to Maintenance. Maintain a clean, professional lobby environment (business casual attire required). Professional Boundaries & Communication: Maintain professional boundaries with residents and staff, no personal involvement. Communicate effectively, bot...