Assistant General Manager

Job description

Benefits: The Assistant General Manager (AGM) supports the General Manager in leading daily restaurant operations, driving sales growth, maintaining labor and food cost goals, and delivering exceptional guest service. The AGM plays a key leadership role in developing team members, ensuring brand standards are met, and creating a positive, high-performance. - Competitive salary - Employee discounts - Opportunity for advancement - Training & development Key Responsibilities: Operations & Performance: - Assist in managing daily operations to ensure smooth, efficient service. - Support achievement of sales, labor, and food cost goals. - Monitor and control inventory, ordering, and waste. - Ensure compliance with all company policies, procedures, and health regulations. - Maintain cleanliness and organization according to Firehouse Subs brand standards. Team Leadership & Development: - Train, coach, and develop crew members and shift leaders. - Create and support staff schedules to meet business needs and labor targets. - Lead shifts and model exceptional customer service. Guest Experience: - Ensure every guest receives fast, friendly, and accurate service. - Resolve customer concerns p...