Manager Franchise Management, Graphic Communications

Job description

Manager Franchise Management, Graphic Communications Position Profile: The Director Franchise Management, Graphic Communications is a senior strategic leadership role responsible for the overall performance, growth, and profitability of Ricoh’s Franchise Print Network business across both Direct and Dealer sales channels. The role serves as a P&L-driven business leader who objectively determines the optimal go-to-market motion for franchise print customers, direct or dealer, based on customer needs, geographic economics, partner capability, and Ricoh profitability. Success in this role requires executive-level business judgment, financial acumen, and channel credibility, with the ability to balance franchise relationships while consistently making decisions that are in the best interest of both the client and Ricoh. Job Duties and Responsibilities: Franchise Strategy & Channel Direction: Define and enforce clear operating models between Direct Sales teams and Dealer partners supporting franchise print customers. Establish expectations for: Design, implement, and own a consolidated franchise print reporting model combining: Build and maintain executive-level relationships with franc...