Rooms Controller

Job description

Why us? Nestled in the heart of Sonoma and mere steps from the unique charm and history of its Plaza, The Lodge brings this enchanting town to life in an authentic and nuanced way. Hand-crafted touches pay homage to centuries of local craftspeople. Programming emphasizes the process, resulting in a deeper appreciation for the finished product — be it wine, art, or olive oil. Welcoming associates display pride and love for the region…a sentiment that is all but infectious. And tightly woven community connections ensure our Sonoma resort guests feel like locals, and locals feel like friends. Job Overview: The Rooms Controller is responsible for the maintaining and coordinating the day-to-day operation of the Front Desk with regard to room inventory; organizing guest room moves; controlling sell-out days and supervising upgrades. Responsibilities: - Works closely with front office, engineering, reservations, sales and housekeeping departments to ensure all rooms details are accurate and complete. - Confers with all appropriate management regarding handling of groups, unusual circumstances, or special requests. - Ensures that special reservations and accommodations are handled properly...