Desktop Support in Andover, Massachusetts

Job description

Description Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Andover, Massachusetts. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as: Qualifications: - Provide Workstation Software Break Fix support - IMAC – PC Install, Moves, Adds and Changes - Image Loads - Asset Recovery - Asset tagging - Printer Support - Client Center (Tech Bar) Support - IT Service Management Updates - Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned - Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires - Knowledge of PC Imaging - Experience with change management and incident management - Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe Preferred Qualifications: - Certified Dell Technician - Expertise in Inventory Control Requirements: - Must be w...