ED Operations Associate

Job description

Summary: Reports to the Nurse Manager but daily activities are coordinated by the charge nurse. Independently works with patient and family-centered care teams to ensure all business functions related to processing patient information, managing documentation, organizing patient medical record and facilitating smooth unit operations. Files appropriate patient reports and other information for their records. Facilitates communication among staff, relaying messages/information. Facilitates bed management and patient throughput on unit. Performs functions necessary to process direct admissions to the unit. Acts as receptionist for visitors to unit and also as a business partner to the department and clinical staff. Orients patients and families to the unit, answering routine questions. Job Responsibilities: 1) Bed Management: Tracks, prioritizes and assigns beds. Communicates with BMD and BM for admissions, discharges, and transfers (ADTs). Coordinates unit/department ADTs. Checks BMD enters new data and advises Charge Nurse of changes. Checks CIS for discharge orders, and follows up with MD, CM RN to ensure discharge documents are complete. Enters discharges in OA Gold and pending dis...