Customer Access Representative & Medical Assistant I (20 hrs/wk)

Job description

JOB CATEGORY: MEDICAL ASSISTANT / CUSTOMER SERVICE / COMMUNITY HEALTH CENTER: POSITION SUMMARY: This position includes duties as a Customer Access Representative and a Medical Assistant II. As a Customer Access Representative, it provides receptionist duties for the center and performs a variety of clerical duties including patient appointments and registration, management of patient flow, billing, and payment collections. As a Medical Assistant II, it assists the professional and para-professional staff in rendering health care. For additional details and core functions related to this position, please refer to Clinical Affairs Policy 900.042, Medical Assistant Functions and 2001.016, Health Center Drug Dispensing & Administration. EDUCATION AND/OR EXPERIENCE: CUSTOMER ACCESS REPRESENTATIVE - High school diploma or general education degree (GED) required. - Six months experience in healthcare setting OR one year administrative and/or customer service background. - Computer experience required; ability to work with Windows-based programs strongly preferred. - Experience or training in customer service industry preferred. - Experience in medical billing preferred. - Bilingual Spanis...