Junior Account Manager (SM) - English

Job description

Junior Account Manager – English Speaker | Barcelona At SumUp , we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! The Junior Account Manager is a commercially focused role responsible for driving revenue growth across an existing merchant portfolio through outbound engagement, negotiation, upselling, and proactive retention actions. What you’ll do: - Own a portfolio of existing merchants and drive revenue growth - Proactively engage merchants to increase transaction volumes, adoption of additional products, and long-term retention - Negotiate pricing, fees, and product adoption within defined guidelinesIdentify and execute upsell and cross-sell opportunities - Run churn-prevention and win-back campaigns, balancing commercial opportu...