Senior Associate Network Engineer
Ciena · DE
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible...
Job description
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute: Reporting to the Services organization, you will play a hands-on role in delivering network solutions and providing post-sales technical support. You’ll work closely with internal teams, service partners, and customers to ensure seamless deployment, reconfiguration, and ongoing improvements of Ciena’s solutions. Lead solution delivery activities including remote deployment support, network migrations, and acceptance testing Support partner engineers during deployments and act as an escalation point for technical queries Review and validate Technical Deployment Package (TDP) content with internal and external stakeholders, ensuring all details are clear and executable Collaborate with Sales Engineers, Project Managers, Technical Support, and Field Service to resolve design or produc...