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Quality Engineer III – Quality Complaint Management

Thermo Fisher Scientific · Maplewood, Minnesota, US

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful wor...

Job description

Work Schedule Standard (Mon-Fri) Environmental Conditions: Office Job Description: As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: As a Quality Engineer III – Quality Complaint Management, you will oversee the customer complaint quality management system, ensuring compliance with applicable regulations (FDA, cGMP, ISO, etc.). You will own the complaint system procedures while providing guidance to complaint investigators to ensure timely and compliant resolution. In this role, you will monitor complaint trends, assess system effectiveness, and drive quality system enhancements. You will collaborate cross-functionally to resolve quality issues through robust comp...