Specialist Customer Service with German

Job description

This is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. Day-to-day responsibilities: Customer service of B2B customers in Switzerland mainly in written communication using German language. - Providing support including financial queries (both transactional business and basic accounting), answering product questions, implementing contract changes. - Preparing customer reporting, account statements, conducting reconciliation. - Utilizing available system landscape to find satisfying solutions for customer queries. - Cooperating with internal stakeholder network and external business partners. - Active assistance in all areas of the team, including participation in problem-solving activities and implementat...