Bilingual Call Center Representative (English/Spanish)

Job description

About PHP Agency PHP is a life insurance field marketing organization, founded in 2009 by visionary entrepreneur Patrick Bet David. PHP partners with leading insurance and annuity carriers to offer a comprehensive basket of insurance products to a diverse client base. PHP provides part-time or fulltime opportunities to individuals pursuing careers as life insurance agent. PHP passionately serves people through a field sales force comprised of thousands of licensed agents deployed nationwide in offices they independently own and operate. The company was acquired in 2022 and is now a proud part of the Integrity family. PHP’s is headquartered at Fountain Place in downtown Dallas in April. This is a fully onsite role, Monday through Friday, 8:00 a.m. to 5:00 p.m. Primary Responsibilities: Provide timely, clear responses to customer questions, ensuring accurate information and effective resolutions. Deliver attentive, solution-focused support to customers while maintaining a positive and professional experience. Reach out to clients and customers to update them about the company’s latest products, services, and policies. Assist callers in troubleshooting, navigating the company’s websit...