Business Member Support - Business Account Documentation Sr Specialist

Job description

Job Title: Business Account Documentation Sr Specialist Status: Non-exempt Reports to: Mgr - Business Member Support Account Servicing Department: Business Member Support Job Code: 11632 Pay Range: $30.76 - $35.00 Hourly WHO WE ARE: Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values. WHO YOU ARE: You lead complex business account documentation efforts by overseeing the compilation, organization, and validation of business account records, ensuring accuracy, regulatory alignment, and a seamless experience for members throughout the account opening and servicing lifecycle. You are a senior documentation and process specialist who applies deep operational knowledge, strong attention to detail, and sound judgment to support compliance reviews, resolve complex documentation scenarios, and communicate effectively with members, staff, vendors, and third party partners...