IT Service Manager – Modernization & Microservices Program Job ID: JP054178

Job description

IT Service Manager – Modernization & Microservices Program (Hybrid – Brussels) We are looking for an experienced IT Service Manager to support a major digital transformation and modernization program focused on migrating a legacy monolithic platform to a modern microservices architecture running on Kubernetes. The role combines service management, team coordination, technical oversight, and continuous improvement within a large-scale enterprise environment. Key Responsibilities: Coordinate and support IT teams within a large transformation program Ensure service quality, operational efficiency, and stakeholder satisfaction Monitor reporting, KPIs, dashboards, planning, and documentation activities Contribute to continuous improvement initiatives and operational optimization Support collaboration across technical and business teams Participate in the transition toward API-first and event-driven architectures Ensure alignment between IT services and evolving business requirements Facilitate communication between technical teams and management stakeholders Required Skills & Experience: Strong experience in IT Service Management and team coordination Expertise in DB2 and data quality p...