Fitness Receptionist

Job description

Position Summary The Fitness Receptionist is a non-exempt position responsible for supporting daily operations of the fitness center and sports facilities. As the first point of contact for members and guests, this role provides excellent customer service while managing front desk duties, including check-ins, phone and email communication, registrations, payments, and scheduling. The Fitness Receptionist assists with maintaining membership records, promoting programs and services, and ensuring a clean, organized, and welcoming environment. This position helps uphold facility policies and supports staff and members to ensure smooth daily operations. Essential Duties and Responsibilities: Must be able to work evenings and weekends as necessary. Compensation: $18.50/hour, direct experience highly considered - Support daily operations of the fitness centers, including covering vacant shifts as needed. - Provide excellent customer service by greeting residents and guests, answering phones, and responding to emails. - Assist members with the reservation system, including booking, modifying, and canceling appointments, classes, and facility reservations. - Complete administrative tasks an...