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Supv Housekeeping

IHG · Virginia, Minnesota, US

JOB OVERVIEW: Assist the Operations Manger in the supervision of the housekeeping and laundry operation to ensure product quality standards are met and that...

Job description

JOB OVERVIEW: Assist the Operations Manger in the supervision of the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. ACCOUNTABILITY: This is the top supervisory job in the housekeeping department. Typically supervises small number of housekeeping and laundry employees in a small limited-service or extended stay single site hotel with a limited range of facilities. - Assist with scheduling and room cleaning assignments to ensure proper coverage. - Assist with training of employees and ensuring that they have the tools and equipment needed to effectively carry out their respective job duties. Monitor performance and make recommendations for disciplinary and other human resources-related actions. - Inspect all assigned suites and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed. - Routinely perform all housekeeping duties necessary including making...