Patient Coordinator

Job description

If you are an existing employee of South Shore Health then please apply through the internal career site. Requisition Number: R-22526 Facility: LOC0021 - Health Express-Kingston182 Summer Street Kingston, MA 02364 Department Name: HXP Urgent Care Weymouth Status: Full time Budgeted Hours: 37 Shift: Day (United States of America) Acts as the initial point of contact for all patients, schedules appointments, registers and orients all new patients, submits patient information, coding and billing for services provided. This position is responsible for providing excellent customer service and compassionate care. Compensation Pay Range: $19.09 - $25.69 1 - CUSTOMER SERVICE/CHECK –IN: Greets and acknowledges all patients and visitors, both in office and on telephone, with professionalism and directs to appropriate services. a. Acts as a positive role model to other staff, encouraging others to interact with customers, engage in conversation and express interest b. Proactively greets customers by name and with individualized interest c. Follows through on messages to be sure to keep entire team informed of issues as needed d. Independently initiates and follows through with service recover...