Business Support Coordinator

Job description

What Makes You a Great Match Do you enjoy cross-functional collaboration and learning new skills? Advantest America, Inc. is looking for an individual to join our customer success team in Austin, TX to provide customer support in a professional manner to key customers in North, Central and South America. The ideal candidate must have what it takes to intuitively solve problems, utilize available resources, know when to consult their team and will bring their thorough attention to detail when working with both internal and external customers. - You possess a customer centric attitude. - You are a self-starter and thrive in an environment that relies on teamwork, while supporting and nurturing your individual strengths as well. - You have strong critical thinking skills with the ability to easily adapt to shifting priorities and challenges. - You take the initiative in utilizing all available resources, while at the same time knowing when to consult with managers or peers to break down a difficult problem. A Typical Day Might Include: - Support client requests by phone and email by completing tasks such as the documentation of service requests, entering of part orders and communicati...