Call Center Agent

Job description

Statewide Remodeling , a division of Renuity , is hiring an Onsite Call Center Agent to expand our Homeowner Relationship Center team. If you are dedicated and hardworking and you are looking for a career opportunity where you can grow and be developed, don't wait! You don't want to miss out on this opportunity to join the fastest growing remodeling company in the United States! About the Role: As a Call Center Agent , you’ll support homeowners as they explore remodeling projects—qualifying interest, setting appointments, and providing an exceptional first impression. You’ll work with customers across all Statewide Remodeling markets and help guide them toward solutions they love. In this position, you will: Manage inbound and outbound calls in a fast-paced call center environment Partner with scheduling teams to verify appointments and confirm with customers Utilize pre-built scripts to engage customers and work with them to find solutions to their home project needs Participate in regular department contests and achieve both personal and team goals What We Offer: Competitive hourly base pay: Monthly bonus opportunities with uncapped earning potential Paid training program with ha...