Help Desk Technician

Job description

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond. Looking for a position that makes you smile? We’re seeking a Help Desk Technician to join our growing team. Responsible for providing initial and on-going IT (Internet Technology) Help Desk support for all Team Members either working at the clinics or from home. How you’ll make us better: - Troubleshoot computer or network issues in a timely manner - Explain computer issues to non-technical team members - Effectively communicate with IT Team Members - Troubleshoot Patient Management System issues - Set up and maintain computer equipment as needed - This role requires regular use of approved AI t...