Ground Operations Support - Seasonal

Job description

Hello! We are Volotea, the airline of small and mid-sized cities in Europe. We are seeking a Ground Operations Support Agent to join Volotea’s Operations team in our office. This role sits at the core of our operational ecosystem, helping to ensure that every flight is supported by strong coordination, clear communication, and excellent execution.: You will play an important part in enabling safe and efficient ground operations across our network, contributing directly to our mission of connecting European cities with reliability and care. If you are motivated by operational excellence and enjoy working in a fast-moving, collaborative environment, this is an opportunity to make a real impact. 🚀 Take off with us! Your journey starts here. How will it be to work with us?: - Airport support on daily doubts, system use or documentation requests. - Exceptional requirements authorisations and requests. - Delays monitoring and codification. - Flight watch and support. - Welfare assistance coordination with airports according to EU261. - Airport database update. - Delays management and other incidences - Assure the correct information is received by Handling Agents and Passengers in case o...