Financial Services Representative

Job description

Job DetailsJob Location: WILMINGTON, DE 19803Position Type: Full TimeEducation Level: High SchoolSalary Range: $19.10 - $30.10 HourlyJob Shift: DayJob Category: BankingPosition Summary: Responsible for servicing members’ financial needs and transactional requests as they relate to all aspects of their accounts, including savings, checking, certificates, consumer loans, and related ancillary products. Educate members on credit union products and services to expand their total financial relationship with the credit union. Provide members with an exceptional experience in accordance with the Credit Union’s core values. This position may float to any branch including the Phone Center. Duties/Responsibilities: Follow all credit union policies, procedures, and requirements in addition to all state and federal laws and regulations, including Regulation CC, the Bank Secrecy Act, OFAC and USA Patriot Act/Customer Identification Act (CIP). Educate members on various credit union policies, procedures and related laws and regulations where applicable. Service members’ financial needs at any branch location, including the Phone Center. Process non-monetary requests (i.e. direct deposits, online...