COBRA Specialist

Job description

OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company’s solution at www.onesourcevirtual.com . Job Description: Position Summary/Objective The COBRA Specialist supports and services clients as well as COBRA participants for whom OneSource Virtual contracted to provide COBRA Administration Essential Functions/Duties/Responsibilities: Provides professional and timely service to internal and external customers Effective communication skills via telephone, email and in-person Participates in new business implementation process Provides accurate and timely responses to all inquiries Processes qualifying events, participant terminations and updates Resolves COBRA administration service issues w...