Sales Support Administrator

Job description

Freightliner is the UK's largest maritime intermodal logistics operator, transporting containers from all major deep-sea ports to our national network of inland terminals, as well as a leading operator in the UK Heavy Haul rail freight market. Freightliner has operations across Europe offering both Intermodal and Heavy Haul rail freight services seamlessly connecting European countries and the UK. In the UK the Freightliner Group operates under a number of legal entities including, Freightliner Ltd, Pentalver Transport Ltd, and Pentalver Cannock Ltd. Purpose of the Role: The primary goal of this role is to maximise Freightliner’s revenue by meeting business targets and ensuring effective communication. This includes serving as the main day-to-day point of contact for customers, managing all customer-related matters, operating within legal and company policies. Main Duties and Responsibilities: - To work closely with relevant Business Development Manager (hereon "BDM"), Strategic Account Manager (hereon "SAM") or customer to achieve and deliver best-in-class service to the company and customer. - To process all communications from the customer to an agreed specification, with the co...