Application Support
Welvaart · Lisbon, PT
About Welvaart On a daily basis, we assume commitments and present solutions to our stakeholders in order to create a structure of human values, based on pro...
Job description
About Welvaart On a daily basis, we assume commitments and present solutions to our stakeholders in order to create a structure of human values, based on professionalism , honesty and rigor . With a management based on Human Centered Design , we take care of our professionals with consistent career plans , but flexible with their needs and expectations of evolution. Our management team guarantees an empathetic and present leadership that will provide superior technological engagement and delivery to our clients' projects and products. Project: We are looking for a professional to join the application support team, with a special focus on the analysis, maintenance, and evolution of API integrations between internal and external systems. This role is ideal for those who enjoy solving technical problems, collaborating with development teams, and ensuring the reliability of applications in a production environment. Role: - Ticket management and customer communication via email, ensuring effective technical support. - Making requests for information and tests through Postman, using XML and JSON formats. - Error analysis and technical troubleshooting in system integrations. - Recording a...