Senior Agile Coach
Australian Financial Complaints Authority · Sydney, New South Wales, AU
Company Description Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints...
Job description
Company Description Fairness feels good: Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first. Job Description: The Senior Agile Coach will play a pivotal part in shaping how AFCA delivers. You’ll lead the embedment of scaled agile ways of working across digital, technology and operational teams, crucial to bringing momentum, consistency and confidence to delivery. This is a hands‑on role combining coaching, change leadership and practical execution. From working side‑by‑side with teams to designing fit‑for‑purpose Jira workflows, you’ll lift delivery flow, predictability and outcomes in a complex, highly regulated environment undergoin...