Senior Change and Transformation Analyst

Job description

Company Description Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services. Job Description: We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today. The Senior Change and Transformation Analyst will implement key change activities and deliverables across the Customer Care & Recovery Portfolio. The Senior Change and Transformation Analyst will report to the Change & Adoption Manager and will be responsible for identifying the impacts resulting from changes to people, process, systems and culture; the development and delivery of key documentation; and the successful implementation of change activities so that people impacts are addressed, ensuring the business...