Regional Operations Manager

Job description

Overview Champion Window - Regional Operations Manager As a Regional Operations Manager, you are responsible to ensure the successful execution and attainment of the operational strategic goals of each division within your region. The local division team under your responsibility includes but is not limited to: Traveling Installation Managers, Installation Managers, Installation Supervisors, Service/Measure Technicians, Employee and Sub-Contractor Installers. This role will require up to 80% travel to specific division locations within your region. Responsibilities: - Execute operational strategic goals concerning corporate polices, customer service, COG’s, revenue growth and EBITDA within the region.• Identify areas that need improvement, coach and develop division leadership to ensure a high performing and professional local team.• Monitor and review operational performance reports, customer surveys and financial reports to ensure we achieve operational objectives and provide accountability for underperforming divisions.• Provide capacity planning for installations, collaborate with recruiting to meet capacity goals, ensure successful onboarding of new team members and that new a...