Client Care Specialist

Job description

Veterinary Specialty Hospital (VSH) by Ethos Veterinary Health is looking full-time Client Care Specialist to join our team. Shift: TBD: The pay range for this position is $24.00-$28.00 per hour. Compensation is negotiable based on education, experience, and other relevant credentials. About Veterinary Specialty Hospital: At VSH our mission is to advance the veterinary profession through our leadership in medicine, education, business and promotion of the human-animal bond. We strive to bring together caring, warm and intelligent people who love to serve and help and are among the best in their field. About the Role: The Client Care Specialist will demonstrate exceptional customer service skills at all times to represent the organization and perform day-to-day operations of the front desk. Responsibilities and duties: - Welcome our clients in a friendly, helpful, and compassionate manner - Prepare and review documents and medical records accurately and completely - Educate and advise clients regarding hospital services and practices - Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times. - Pr...