Technical Service Representative

Job description

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships. This position is also eligible for [bonus] based on performance and subject to the terms of the Company’s applicable plans. The purpose of this position is to provide technical support for the General Industrial segment to field sales in order to increase account growth ultimately impacting division profit. - Communicate competitive information, new products and selling issues to Sales Force. - Communicate extended product knowledge in General Industrial markets and technologies. - Manage product test runs at designated customer facilities. - Assist sales reps in calling on prospective customers/target accounts; provide technical support for product demos as directed. - Maintain contact with laboratory on current technical issues. - Assist with equipment installatio...