Continuous Improvement Manager

Job description

We are now recruiting for a Continuous Improvement Manager to join the Capita HAAS contract. The Health Assessment Advisory Service (HAAS) is an exciting and transformative environment. Over the next five years, this contract will encompass multiple change projects and programmes, making it a vibrant and challenging place to work. We’re looking for an experienced continuous improvement manager who will work with Operational Teams to drive and support initiatives that enhance Processes, Systems or Customer Service. This is a home based role. Job title: Continuous Improvement Manager Job Description: What you'll be doing: - Identify inefficiencies in current processes - Analyse Performance data, identify trends and pinpointing areas where strategic changes can lead to Significant Improvement - Map current processes, identify bottlenecks and implement solutions to streamline workflows and enhance efficiency - Scope, develop, plan and implement Pilot and improvement initiatives - Build strong relationships with stakeholders and the Change team to become a trusted and integrated member of their teams. - Develop robust measurement and evaluation mechanisms for comms and stakeholder engag...