Business Support Officer

Job description

BUSINESS SUPPORT OFFICER – FRONT DESK: The role: The Business Support Officer will provide effective administrative support to Saab’s business units with a focus on Reception/Front Desk. As a member of the Business Support team, the Business Support Officer will also be required to work collaboratively with other Business Support Officers and Department Coordinators to ensure the provision of effective administrative support across all business units. The Business Support Officer will also be required to work closely with the Security Operations and Facilities teams to maintain the integrity of Saab’s facilities. Further, the successful candidate will: - Manage Reception area and assist the business to ensure that only authorised individuals are present in the office premises. - Act as first point of contact for various internal and external queries (in-person, via phone & email). - Report security incidents, breaches and task outcomes to Business Support Leadership team. - Effectively and efficiently fulfill service requests ensuring high levels of customer satisfaction (internal)and answer employee queries and guide them to relevant POC, Confluence Wiki, or intranet page. - Proce...