Front Desk Agent-StudioRes by Marriott Fort Myers

Job description

Front Desk & Guest Care - StudioRes by Marriott We are looking for people that have a passion for excellent customer care! This position is extremely hands on, providing public area cleaning and laundry support while covering the front desk. Lightspeed experience desirable but not required. Working at the Front Desk means you are THE hub of hotel activity and manage more guest interactions than any other member of the staff. Your role is key to the overall quality of a guest's stay. Your keen sense of being proactive, responsive and caring literally will define the Guest Experience. If you enjoy engaging with others, have a winning personality and high sense of responsibility – this position is perfect for you! We have a great company culture at Common Oaks and Concord Hospitality. We value everyone and treat them with respect--team members and guests alike. Responsibilities: As a Front Desk Associate you are responsible for giving our guests the best hospitality experience, they can have. You will achieve this by: Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively manage guest concerns...