Omni Experience Lead - Full Time - Fort Worth

Job description

The Omni Experience Lead drives sales and delivers a positive customer experience by executing customer orders with accuracy, efficiency, and speed. This role works collaboratively with merchandising, operations, and selling teams to ensure omni excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility. You will be a part of and help lead a team that cares for our customers by delivering an outstanding omni experience. You are empowered to do the right thing. We believe all goals can be achieved through our ability to grow outstanding teams. What you will do: - Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics. - Execute omni process and procedures, leading team in picking, packing, and shipping orders accurately and efficiently to maximize productivity. Maintain fulfillment equipment, devices, communication boards, and organization of store fulfillment and customer pickup areas to promote efficiency. - Communicate daily goals and key tasks. Model behaviors that support building team knowledge to enhance individual and store omni results. - Utili...