Client Support Administrator

Job description

Purpose and Scope: Primarily responsible for Client Support Administrator (CSA) duties on the .MIL system per Air Force Instructions (AFIs), DOD Directives, Performance Work Statement (PWS), Standard Operating Procedures (SOPs) and Work Instructions (WIs). Also responsible for supporting the daily help desk operations of information systems. This includes maintaining the network, PCs, and servers. Accounting for all computer hardware and software, and providing technical expertise on hardware, software, and user issues. Coordinates Site IT operational functions with primary help desk responsibility for hardware, software, network, and computer security systems. Ensures compliance with Performance Work Statement (PWS) and Quality Management System (QMS). Essential Responsibilities: Performs the complete range of computer services (to include researching costs and recommending selection of hardware and software, installation of new hardware and software, relocation of network hardware, and virus cleansing. Responsible for maintaining in-house PC based software solutions. Assists with the analysis, design, and implementation of LAN/WAN requirements. Manages controls and accounts for a...