Collections Specialist

Job description

Northeastern offers a rewarding working environment for our students and employees. Our faculty and staff are smart, dedicated people who work to create an excellent urban university experience for bright and motivated students. Job Summary: Assists the Supervisor of Accounts Receivable Department to ensure adequate function of the operation. Services students in the areas of information related to their accounts and collection. Performs diversified functions requiring free and self-supporting judgement in coordination with department goals. Job Description: Explains rules for debt payments to students, sets up payment plans, makes special payment arrangements with students. Assists students with understanding their accounts receivable statements to facilitate account collection. Assists with student worker training, when applicable. Assists Collections Specialist III in preparation of check requests and verifies student account information prior to student check distribution. Processes NSF checks and sends out collection notifications to students. Processes emergency loans to charge to student accounts. Assists in Financial Aid and student refund check distribution by working with...