Service Support Specialist II

Job description

We are hiring for a new world! We are the premier integrator, redefining client experiences through leading-edge technology, unrivaled service, and passionate people. We are focused on bringing the power of technology to create new experiences in the fields of smart homes, smart enterprises, and smart venues. Be a part of a talented team and embark on an exciting journey. Are you looking to take your career to the next level? If you do, then be with an organization that is growing and helping each new generation stay up to date with the most advanced solutions in integration. Position Summary: Service Support Specialist: As a Service Support Specialist your role will harness your expertise in smart home technology or commercial AV integration engaging with clients troubleshooting issues and finding solutions. This position will be working for our Regional Operation Support Center reporting to our Support Center Manager. Responsibilities will include, but will not be limited to the following: - Provide remote support and system monitoring for clients throughout the US - Proactively address system issues as they arise - Knowledge of Control systems (Control4 / Savant / Crestron / Lut...