Order Management Specialist

Job description

Perform troubleshooting on all insurance claims and other order types and assist to identify and execute various enhancements to all order management processes. Ensure compliance with all company and business policies and administer all and ensure appropriate order flow. This is an onsite role in our Irving TX facility with a schedule of Monday - Thursday, 6AM – 4.30PM. What will be my duties and responsibilities in this job? What are the requirements needed for this position? What other skills/experience would be helpful to have? What are the working conditions and physical requirements of this job? - This is a highly technical job, where understanding of order flow, process flow and above average knowledge of the Operating system is crucial for successful performance - Manage all communication with Materials, Operations and Fulfilment centers and in order to satisfy and process all insurance orders and timely shipment of devices within SLA. - Using current warehouse management system (Oracle) to modify, migrate and push orders using technical knowledge in order to facilitate order flow until shipment. - Verify all order lines and prepare reports on everyday basis and manage all s...