Sr. Coordinator, Individualized Care (Case Manager)

Job description

Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions—driving brand and patient markers of success. We’re continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them—faster. Responsibilities: - First point of contact on inbound calls and determines needs and handles accordingly - Creates and completes accurate applications for enrollment with a sense of urgency - Scrutinizes forms and supporting documentation thoroughly for any missing information or new information to be added to the database - Conducts outbound correspondence when necessary to help support the needs of the patient and/or program - Re...