Usher - Borgata

Job description

Atlantic City, New Jersey The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Ready to be the face of unforgettable experiences? As an Usher, you’re more than a guide—you’re a memory‑maker. Through heartfelt welcomes and exceptional service, you connect with guests on a personal level, owning every interaction and creating “WOW” moments they’ll carry with them long after their stay. THE DAY-TO-DAY: Review tickets to ensure correct event information Greet guests with eye contact, a smile and a friendly, welcoming greeting Advise supervisor and/or management of all unusual customer concerns Maintain awareness of crowd situations: Maintain a working relationship with all departments, staff and vendors associated with the venue Provide any post event feedback to supervisor and/or management upon request Recognize, resolve, and/or report issues and safety conce...