Assistant Site Manager

Job description

What you’ll be doing: The Assistant Site Manager (ASM) will support the Site Manager in overseeing the daily operations of our car wash location. This role involves managing staff, ensuring exceptional customer service, and maintaining equipment to ensure high-quality service delivery. - Assist the Site Manager in overseeing daily operations, including car wash processes, staff scheduling, and inventory management. - Ensure that all car wash equipment functions properly and perform routine checks and maintenance. - Assist in recruiting, onboarding, and scheduling employees to meet operational needs. - Ensure that all customers receive exceptional service and address any issues or complaints promptly and professionally. - Assist in managing customer relations, including handling service inquiries and resolving disputes. - Promote a customer-focused culture, ensuring staff adhere to service standards and best practices. - Assist in managing daily operational reports, including sales, inventory, and equipment status. - Identify opportunities for operational improvements and provide recommendations to the Site Manager. - Participate in ongoing training and development to stay updated o...