Enterprise Environmental Customer Solutions Manager

Job description

Your next adventure starts at Encamp. Encamp’s mission is to make what’s good for business good for the environment. Today, over 200 enterprise organizations trust Encamp to safeguard 40,000+ facilities. We’re helping companies do what’s right for the environment and enabling first responders to navigate emergency situations. About the role: A highly motivated, strategically minded individual who thrives in a complex, fast-paced environment and is passionate about helping Enterprise customers achieve their environmental compliance goals. The ideal candidate is comfortable leveraging AI tools and modern technology to work smarter, move faster, and deliver a best in class customer experience. As a Enterprise Customer Success Manager you will: - Manage a portfolio of 5-10 Enterprise customers, each representing over $100K in annual recurring revenue, with varying levels of complexity, regulatory scope, and reporting obligations - Own the customer relationship and strategic outcomes while leading cross-functional collaboration across TPMs, AEs, and Engineering to drive accountability across workstreams and proactively resolve issues before they require escalation to senior leadership -...