Patient Services Coordinator I - Patient Registration

Job description

Description Job Title: Patient Services Coordinator I Job Description: Summary: The main focus of the Patient Services Coordinator I position is to deliver exceptional patient-centered customer service and to support IBJI teams. This position is responsible for accurate registration, optimal patient scheduling, and other office duties that contribute to a great patient experience, a positive team atmosphere, and achieve company goals. Responsibilities: - Welcome patients and visitors to IBJI by providing and maintaining the highest quality customer service experience - Preparing paperwork to facilitate efficient operation and excellent customer service - Answering general inquiries - Appointment scheduling - Phone reception, patient triage, and escalation to appropriate staff - Registration/pre-registration procedures to include the review of patient demographics, insurance and advising patient to provide any necessary documents - Preparing paperwork to facilitate efficient operation and excellent customer service - Check in/out procedures - Patient chart management - Collection/posting of patient responsibility payments (including copays and deductibles) - Insurance verification a...