Customer Relations Representative

Job description

About the Company: Headquartered in Santa Ana California, Veros ( www.veros.com ) is a growing technology company that develops, operates and maintains custom software and business analytic solutions for the financial services industry. We are looking for a self-motivated, independent person to play a critical role, supporting the company’s end user technology needs. Veros offers a unique opportunity that encourages creativity and professional growth along with a competitive salary and benefits package including medical, dental, vision, life, 401(k), paid vacation, holidays, and more. Great opportunity for the right person. Position Overview: We are seeking a motivated and enthusiastic Customer Service Representative with excellent verbal and written communication skills and strong troubleshooting abilities. This role supports end ‑ users across multiple systems- provides assistance with 3rd Party photo ordering processes, provides technical problem ‑ solving assistance to end-users, addressing issues related to account access, basic hardware and software setup, system navigation, and general troubleshooting. The ideal candidate delivers high-quality customer service through clear,...