Part Time Service Desk Analyst

Job description

Part Time Service Desk Analyst Application Deadline: 6 May 2026: Department: IT Services: Employment Type: Permanent - Part Time Location: Newquay, Cornwall, UK: Description: Service Desk Weekend Analyst – Your Flexible Career Start! Looking for a role that fits around your life? Join our Service Desk team at King’s Service Centre and kick-start your career in IT support. Perfect for students, career changers, or anyone seeking training and growth opportunities. What You’ll Do: - Be the first point of contact for staff and students at King’s College London, delivering exceptional IT and Facilities support with a personal touch. - Resolve queries at first contact wherever possible, using your problem-solving skills and diagnostic tools. - Handle requests and incidents via email, self-service, and phone, ensuring clear communication and a positive experience. - Collaborate with colleagues and stakeholders across King’s, using our Service Management toolkit to keep everything running smoothly. What We’re Looking For: - Strong troubleshooting skills and a knack for solving problems quickly. - Excellent communication and customer care – you’ll be calm, clear, and helpful, even under pre...