Telecommunications Engineer- Full Time

Job description

Maintains and upgrades Voice Mail and other electronic Voice related messaging systems. Designs solutions for the telecommunications enterprise. Troubleshoots and maintains wired and wireless telephony equipment, along with understanding and troubleshooting networking equipment. Formulates new procedures and coordinates convergence software and hardware installations. Documents engineering standards and proposals or recommendations for all convergence designs/implementations. Maintains an inventory of equipment, supplies and spare parts. Assists in educating end users with telephony equipment and software installations. Understands BICSI standards and best practices in a converged voice/data enterprise environment. Participate in the evaluation and recommendation of new technologies. Proactively researches and locates necessary tools and processes to identify troublesome trends as they develop. Ensures solutions meet business objectives and establishes and maintains a high level of user trust and confidence in IT’s knowledge of and concern for users’ business needs. Willingness to work with customers of varying levels of technical expertise in a high-pressure and complex environmen...